GALAPOWER Privacy Policy
Introduction
GALAPOWER is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, disclose, and protect your information in compliance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).
Collection of Personal Information
We collect personal information necessary for providing our products and services. This may include:
- Name
- Contact details (email address, phone number, postal address)
- Payment information
- Purchase history
- Product preferences
- Information provided through our website or customer service interactions
Collection Methods:
- Direct interactions (e.g., purchases, account creation, customer service)
- Automated technologies (e.g., cookies)
- Third parties (e.g., social media platforms, advertising partners)
Sensitive Information: We only collect sensitive information (e.g., health information) with your consent or when required by law.
Use of Personal Information
We use your personal information to:
- Process and fulfill orders
- Provide customer support
- Improve our products and services
- Personalize your website experience
- Communicate promotions, offers, and updates
- Conduct market research
- Comply with legal obligations
Disclosure of Personal Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service providers and business partners assisting in our operations
- Legal authorities as required by law
- Third parties with your consent
Security of Personal Information
We implement a variety of security measures to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. These measures include encryption and secure servers.
Access to and Correction of Personal Information
You have the right to access and correct your personal information. To exercise this right, contact us at support@galapower.com.au. We will respond within a reasonable timeframe.
Use of Cookies and Other Technologies
Our website uses cookies and similar technologies to enhance your experience. Cookies help us understand how you use our site and provide personalized features. You can adjust your browser settings to refuse cookies, but this may affect your ability to use some features of our website.
Cross-Border Disclosure of Personal Information
We may disclose your personal information to overseas recipients in accordance with APP 8. We take reasonable steps to ensure that any overseas recipient does not breach the APPs in relation to your personal information.
Direct Marketing
We may use your personal information for direct marketing purposes in accordance with APP 7. You can opt-out of receiving marketing communications from us at any time by contacting us at support@galapower.com.au.
Anonymity and Pseudonymity
Where practicable, you have the option of remaining anonymous or using a pseudonym when dealing with us.
Dealing with Unsolicited Personal Information
If we receive unsolicited personal information, we will determine if it could have been collected under APP 3. If not, we will destroy or de-identify the information as soon as practicable.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we encourage you to review our privacy policy periodically.
Contact Us
If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at:
- Email: support@galapower.com.au
Thank you for choosing GALAPOWER. Your privacy is important to us, and we are committed to protecting your personal information.